The Knowledge Base is written, edited and maintained by the support team and we’ve filled it with our most frequently asked questions. Much of what’s in the Knowledge Base are issues that have come up in help tickets, ideas we’ve gotten from users, or tips that we’ve come across in our own experience.
It covers a wide range of topics, from the basic steps of using each feature, to more advanced tips and ideas to help you make the most of your TypePad blog. There are articles to help you incorporate new design elements, troubleshoot problems you may be having, and even a TypePad Glossary of Terms to help you learn the lingo.
We make an effort to update the Knowledge Base several times throughout the week. The easiest way to see the newest additions is to subscribe to the feed, which is updated at the end of each day. That way, you’ll have links to the most current information right in your feed reader. Also, new and updated articles are marked as such in the Knowledge Base, so look for those labels while browsing.
You will also notice that at the bottom of each article, there is a section for “How well did this answer your question?” This is where you can provide your own feedback about the article and let us know what you found helpful about it, or what we can add or change to make it better. The comments you provide come directly to us and we’ll use your input when editing or updating the article. Please note that this should be used for feedback only. If you have a question and wish to contact us, please file a help ticket via your account’s Control Panel.
The Knowledge Base is growing each day and we encourage you to use it as your first step in getting help with any issues or questions you may be having.