Spam service update

December 19, 2007

Thank you for all of your comments letting us know that the spam service is being overaggressive in categorizing your blogs' comments as spam! This is great feedback. We’ve heard you and have made a change to the service that will help direct legitimate comments straight to your comments folder.

Still having trouble with real comments being treated as spam? Please let us know by filing a help ticket that includes the comment text. Each time you publish a legitimate message that’s found its way to the spam folder you help to teach TypePad what it should and shouldn’t treat as spam, but seeing the comments first hand helps us to learn right away what types of comments are being flagged falsely.

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