Unable to post? Blog loading slowly? We're here to help!

August 09, 2011

The tools available to enhance your online experience are constantly changing. While some of the changes are good, some tools can negatively impact your experience with TypePad. A few recent changes to online tools which may require adjustments to your blog or browser settings are:

Does your blog load slowly suddenly? Popular tracking tool MyBlogLog was shutdown earlier this year. MyBlogLog provided a variety of widgets which could be added to your blog. If you have added one of the MyBlogLog widgets, the widget will not load because mybloglog.com is no longer available. The result is a delay in loading of your blog.

To remove any broken widgets, go to Design > Content, click the red x icon next to the module, and click Save Changes to update your blog. Not all MyBlogLog widgets are called MyBlogLog. Look for any tracking widgets which do not load on your blog as the culprits and remove these.

Additional tips are available in the improve your blog's load time article.

Are you unable to save a post or help ticket and are using Firefox as your browser? A recent update to the HTTPS Everywhere Firefox Add-on does not work with TypePad. We highly recommend disabling this add-on at Tools > Manage Add-ons in Firefox for the best results.

If you are using Internet Explorer 9, instead of Firefox, and unable to upload images or make other edits to your blog, you may need to switch to compatibility mode in Internet Explorer 9 by clicking the broken page icon to the right of the browser address bar.

We have additional tips for troubleshooting display issues on your blog in the Knowledge Base, and you can reach TypePad support 7 days week by clicking the Help link in your TypePad account and opening a new ticket.

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