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Help! My Domain Name Does Not Work Without the WWW!

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Do you still type "www" when you visit a website? Or do you just type "example.com?" Why is that www even necessary?  The "www" part of your domain name is called the subdomain.  The subdomain is critical when setting up Domain Mapping with your Typepad blog.  In your domain registry, the CNAME Record is set for the WWW alias, and is where we recommend adding your Typepad domain name (ie: example.typepad.com) so your name points to your blog. 

Now, there are browsers that will allow a reader to enter your domain name without the "www" and your blog will load.  This is because those browsers are set up to automatically redirect example.com to www.example.com.  But not all browsers do this, such as Google Chrome.   If you want to be sure your readers can get to your blog on any browser by just typing "example.com" without the "www", you can set this up by setting up a Forward with your domain name registry. 

Set Up a Forward Through Typepad

When you purchase your name through Typepad, it is easy to set up a forward for your domain name.  All you need to do is check off the box at Account > Domain Mapping when you are setting up your new blog name:

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Set Up a Forward Through a Third-Party

If you purchased a name from a third-party, you will need to refer to their instructions for Forwarding.  Not all registries provide this service so check with them first.   If they do, what you are doing is forwarding example.com to www.example.com - not to your Typepad blog URL.  Here is an example from GoDaddy's Forward feature: 

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If you use GoDaddy, we have instructions on how to set up a forward for your name in our Knowledge Base.

If you can't locate the Forward settings on their own, they may be located in the DNS Management section.  Forwards can take a few hours before it starts working, sometimes it takes longer than the mapping itself!  

If you have Domain Mapping set up for your blog, now would be a good time to check if it works without typing "www."

 

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