[UPDATE: This issue was fixed on Monday, July 27. Please let us know if you have any issues. Thanks.]
A few TypePad bloggers over the last week have encountered a problem when they are writing a post. The issue occurs when they are asked to log in after they have begun writing a post. When they log in, they lose the content of their post.
We have identified the root cause of the issue and are currently testing a fix. We expect the fix to be released on Monday, July 27.
We want to make sure there no one else has this problem. Here are a few tips, especially if you are going to start a long post:
- Change your post to "Draft" mode and save frequently while you are composing.
- Publish your post via email. (For the new TypePad, you can find your blog-via-email address is prominently listed on your blog dashboard.)
- And as always, use web best practices like logging out of your TypePad account when you are not posting and log in when you are ready to post or comment.
Again, this issue is not widespread, but we want to be extra cautious and provide some suggestions to help you. We know writing posts is the most important experience for your blog.
Thanks to everyone who have provided feedback to help us troubleshoot the issue.
If you have any questions, please open a ticket and ask our TypePad One team.