FAQ: Social Media

August 26, 2015

FAQ

As a Typepad subscriber, if you've ever had a question about blogging, chances are you've either perused our handy Knowledge Base, browsed the archives here at Everything Typepad, or opened a Help Ticket in your Dashboard. Our Community and Support team receives many of these every day, and in this special series, we'll be answering some of our best, most Frequently Asked Questions.

What is Social Media?

Social Media is a social networking website or a collective of online channels that allow you to communicate to a large audience online at once.

Why should I promote on Social Media?

Social Media is a pretty big deal and used by just about everyone, from the biggest Fortune 500 company to your local foodie blogger.  Social Media has become the main way to drive traffic to your web page and communicate with your followers.  If you care about building your blog audience, Social Media is key in keeping your community engaged and informed outside of your blog and bring your followers back to your blog.

If you use your blog to promote your business or sell a product, more platforms are now beta-testing "Buy" features so people can buy from you directly from a tweet or pin. With options like Twitter, Facebook, Instagram, Pinterest, LinkedIn and more, we know this can all be overwhelming and you may not have time to sign in to every account and share your latest blog post.  We have some time saving tips later in this post.

What is integrated with Typepad? Can I share updates on Facebook/Twitter?

At Account > Other Accounts, you can connect your Typepad account with your Facebook, Twitter, Flickr, YouTube, and more.  Any accounts you add to your Typepad account will appear in your sidebar if you select the "Other Accounts" module at Design > Content.  This module will share icons linking to your social accounts in your sidebar.

You can also automatically share blog updates in your Twitter and Facebook accounts. Connect your Facebook profile, page, and Twitter to a specific blog at Settings > Sharing.   You have the option to set up automatic updates by default on your Sharing page or select which post to share on the Compose page:

Screen Shot 2015-08-12 at 5.24.34 PM Screen Shot 2015-08-12 at 5.20.06 PM

If you share your post through the Compose page, you can enter your status update text and hashtags before you publish.

What are Hashtags and how to do I use them? 

Hashtags are a word or phrase you use to describe your status update subject preceded with a pound sign (#).  Hashtags work differently on different social sites.  On Pinterest and Instagram, they are more descriptive (i.e.: #ChristmasDecor, #FallFashion) where on Twitter and Facebook they are more topical (i.e.: #TheOscars, #SuperBowlXLIX).

What about other popular sites like Pinterest, LinkedIn and Instagram?

Screen Shot 2015-08-10 at 3.44.46 PMIf you have more accounts you want to share your blog updates on,  IFTTT is a great tool to use where you can set up a recipe connecting your blog's RSS feed to more accounts like Pinterest.  We have tutorials on how to cross-post your blog with Instagram and sharing your posts to your LinkedIn profile.  Once your recipes are set up, you can publish a blog post and it can go out to several of your accounts at once without you having to sign in to any of them.

How can readers share my posts to their Social Media feeds?

Your Typepad blog has the option to display Social Media sharing buttons at the footer of each of your posts:

Screen Shot 2015-08-26 at 3.18.58 PM

You can add share buttons for Twitter, Google +, Pinterest, and Facebook.  The buttons can be added by going to Design > Content > Post Footer, and check off the box for the buttons you want to add.  Once this is set up, when a reader clicks one of these buttons to share your post, a pop-up window will appear from that site prompting you to enter your update.  The post title and permalink will already be included but you can add additional text and hashtags to your status update.

When is a good time to share on Social Media?

As soon as you post an update of course! But don't just share your blog update once on the day it's published.  Programs like Hootsuite, Buffer, and MeetEdgar let  you schedule status updates to multiple accounts so you can manage your accounts in one place.  If you shared a blog update this morning, you can schedule a reminder tweet in the afternoon and later in the evening.  When you use a third-party to schedule your status updates, you can schedule several updates at once saving you time in the long run.

It also does not hurt to get some fresh eyes on older blog posts. Bloggers like to share older posts on Facebook and Twitter, especially if the information is still relevant, don't let it just disappear in to the blogesphere and wait for it to appear in a search engine.

Where do you like to share your blog updates? Let us know in the comments!

Facebook Authorship For Typepad Blogs

August 18, 2015

We recently shared that Google closed its authorship services which previously allowed you to claim your content in their searches.  As an alternative, Facebook has launched its own authorship service. It's super easy to set up, and works the same way.

If anyone shares your blog post on Facebook, not only will it cite the source but it will also list you as the author with a link back to your profile.   From Facebook's blog:

This is a web development tool that connects the byline in a story preview in the News Feed to the writer’s Page or Profile.

You only need two things to get started: 1) a Facebook account 2) a Typepad Unlimited account (or higher).

1) In Facebook, go to "Settings" and click on the "Followers" tab. 

2) Set "Who Can Follow Me" to "Everybody."

Screen Shot 2015-07-29 at 3.35.15 PM

3) Go to your Typepad account and go to Design > Head. The Head module is available for Unlimited plans and higher.

4) Copy and paste the following meta tag:

<meta property="article:author" content="https://www.facebook.com/**your_profile_or_page**">

Replace **your_profile_or_page** with your Facebook Profile or Page name and save.  Depending on your Facebook account, the code can look like this:

<meta property="article:author" content="https://www.facebook.com/marilyn.perez.714655">

or this:

<meta property="article:author" content="https://www.facebook.com/profile.php?id=100007410916530">

The next time you publish a post, check off your Facebook profile (or Page) under "Share This Post" on the Compose page in order to see your byline created.  So you go from Facebook post looking like this....

Screen Shot 2015-08-03 at 4.20.57 PM

to this

Screen Shot 2015-08-03 at 4.25.49 PMwhich now includes a link to your Facebook profile as a credit and to help build your Facebook following.

It's a pretty straight forward process but if you have any questions on getting this set up, feel free to open a Help ticket and the Typepad team will be happy to assist you.

FAQ: Troubleshooting

August 12, 2015

You have questions? We have answers!

As a Typepad subscriber, if you've ever had a question about blogging, chances are you've either perused our handy Knowledge Base, browsed the archives here at Everything Typepad, or opened a Help Ticket in your Dashboard. Our Community and Support team receives many of these every day, and in this special series, we'll be answering some of our best, most Frequently Asked Questions.

What kind of things might I need to troubleshoot on Typepad?

Typepad runs smoothly most of the time, but every now and then, you might run into an issue.  This could be something like you're not able to login to your account or maybe your blog's design has gone missing.

What should I do if I have a problem?

First off - don't panic! While there may be a problem right now, most issues can be resolved quickly and easily; plus the Typepad Support Team is here to help! You can send us a Tweet at @typepad or submit a help ticket and we'll get you straightened out.

If you want to try and fix the problem on your own, there are a few things you can do.

What if I can't login?

If you can't login, the most important thing to remember is that usernames (available on Typepad accounts created earlier than 2008), e-mail addresses, and passwords are case-sensitive.  You can also reset your password.

If you're still having problems, reach out to us and we can help.

Where did my blog's design go?

If your blog's design is missing and displaying with a white background, it's most likely a domain mapping issue.  You'll want to deactivate domain mapping temporarily at Account > Domain Mapping and check your settings at your domain registrar.  The Typepad Support Team can also do this for you if you open a help ticket.

What if my blog has a display issue?

You may notice an issue on your blog where all of your text appears bold or the sidebar is displaying in the wrong area.  This is usually caused by open or incorrect tags or copying and pasting from another application, like Microsoft Word.

What if I can't resolve the issue on my own?

Each member of the Typepad Support Team has had years of service working on Typepad and is well equipped to get you sorted out.  Simply reach out to us using one of the aforementioned methods and we'll get your blog on the right path!

FAQ: Beta Testing

July 29, 2015

You have questions? We have answers!

As a Typepad subscriber, if you've ever had a question about blogging, chances are you've either perused our handy Knowledge Base, browsed the archives here at Everything Typepad, or opened a Help Ticket in your Dashboard. Our Community and Support team receives many of these every day, and in this special series, we'll be answering some of our best, most Frequently Asked Questions.

What is beta testing?

Beta testing is a way of testing new software features. A group of users of the application are given access to the new features on the condition that they will look for and report any bugs. Software developers use beta testing to see how new features work in a variety of different situations and real-life use cases.

What is the Typepad Beta team and what do they do?

The Typepad Beta team is a group of Typepad bloggers who have indicated via an account setting that they are willing to engage in beta testing of new features.

There are no obligations associated with joining the Beta team; you are not required to test any particular feature, or even to do any beta testing at all. However, we do hope that you will help out from time to time.

As a member of the Beta team, you will be notified via email or the Everything Typepad blog of new features that are available for testing. You are encouraged to experiment with these features while blogging and to report any bugs or issues that you find.

How does switching to Beta affect my blog?

Joining the Beta team in and of itself does not have any effect on your blog. However, you may run into issues while testing new features, especially if you encounter a bug. We recommend that you set up a test blog for your initial testing of any new feature and only make use of the feature on your main blog or blogs when you feel comfortable with how it affects your blog.

Possible issues that could occur during beta testing include design elements not displaying as expected, blog readers being unable to access a new feature (for instance, if you are testing a new comments system and that system is malfunctioning), or errors in the Typepad application when configuring the new feature.

Beta testers need to be a bit adventurous and willing to work with experimental features and deal with bugs and blog problems.

How can I join the Beta team?

To join the Beta team, go to Account > Summary in your Typepad account and scroll down to the bottom of the page where there is a checkbox for "Join the Typepad Beta Team". Be sure to read through the explanatory text then, if you'd like to go ahead, put a check in the box and click the Save Changes button.

Et-joinbeta

What kinds of features can I beta test?

Typepad often uses beta testing for larger or more complex features. Some features that are currently in beta include the Nimble Design Lab and post and sidebar carousels.

Features previously in beta and now available to all Typepad bloggers include domain registration and Disqus.

I'm on the Beta team. How can I submit a bug report?

You can submit a bug report to Typepad Support through our help ticket system. Go to Help > New Ticket in your account and describe the issue that you're seeing. If you have more than one blog on your account, such as a test blog and a main blog, be sure to include the name of the blog where the problem occurs. Your ticket will automatically be flagged as from a Beta team member so Typepad Support knows what to expect.

FAQ: You have questions? We have answers!

July 15, 2015

FAQ: You have questions? We have answers!

As a Typepad subscriber, if you've ever had a question about blogging, chances are you've either perused our handy Knowledge Base, browsed the archives here at Everything Typepad, or opened a Help Ticket in your Dashboard. Our Community and Support team receives many of these every day, and in this special series, we'll be answering some of our best, most Frequently Asked Questions.

We're looking to address a number of questions that we receive, based on features that tend to require a bit more explanation. We'll tackle these topics in a Question and Answer format for brevity, so as not to create the very confusion we're hoping to clear up. So, what can you expect to learn more about in this new FAQ series? Here's a little sampling:

  • Beta (What it means; What's expected; Which features are in beta, and more!)
  • Social Media (What's integrated; When to use it; Why it's worth using.)
  • Domain Mapping (Domain registration at Typepad; What's a CNAME; Subdomain vs Top-level.)

To get us started, let's review the ways in which you can reach Typepad Support:

Q: How do I open a help ticket?

At the top of all accounts is a Dashboard bar with quick-access links. The second to last link on the far right is the Help link. Click that to be taken to the Help screen. You will see that the main area directs you to search the Knowledge Base to help you locate the answer to your question. If that doesn't cover what you need help with, click New Ticket on the left of the screen and submit your question.

Q: What if I can't access my account to open a ticket?

We have several ways in which you can reach us, and you're probably already using the tools to do so.

  • First, there's email. Send an email, with all relevant info, to support@typepad.com
  • Next, there's Twitter. You can send us a brief message, using @typepad, and we'll answer questions you have there (unless we feel they require too long of a response, in which case we'll ask to move the conversation elsewhere).
  • Finally, there's Facebook. If you forget the support email address and don't use Twitter, feel free to send us a message to our Facebook account.

Q: Is there a way to check if Typepad is currently down?

Typepad has a Status page, that allows us to share with users when Typepad is down or when some users are experiencing intermittent issues. This doesn't happen often, but it's important to us to get that message out to users as quickly and clearly as possible. You can find the Status page at status.typepad.com. If you're unsure if you'll be able to remember that, and you're a Twitter user, perform a search for #typepadstatus, and save the search query (from the search results page, click the 'more options' link and then 'save search').


Is there a topic or feature not listed above that you find yourself needing help with too often? Let us know in the comments below and we'll consider it for a whole new FAQ segment.

Getting To Know Nimble: Fonts

July 02, 2015

Nimble_series

Welcome to Getting to Know Nimble, a special series full of tips and tricks to make our new Design Lab work for you. In this series, we'll take a look at everything the Nimble Design Lab has to offer, what it can do, and how you can utilize its features to make your blog stand out. Check out the rest of the posts in this series here!

As you've learned in other posts in our Getting To Know Nimble series, there's a lot that Nimble can do.  Now is the time to learn about another important feature: Fonts!

The Nimble Design Lab comes with 160 pre-installed fonts in four styles: Handwritting, Display, Serif, and Sans Serif.  You can view them all by clicking Fonts when on the Style tab.

image from everything.typepad.com

When you're working on your blog's design, it's easy to see which font is applied to a section of your blog.  Just click the text and the information will be shown on the right hand side.

Style_screenshot

For the font that has already been applied to the text, you can change its color or size.  You can also choose another font to use entirely.

To change the font, simply click the Fonts menu at the top of the sidebar again and scroll through until you see the one that you prefer and click its name.  It will then show that the font is the active font:

Active_font

If you want to use this font for all text on your blog, simply click the "Apply active font to all elements" link.  To selectively apply the font to only specific areas on your blog, simply click the relevant section on the live preview and the font will be applied.

Even though we have a large number of pre-set fonts, maybe there's a particular one you want to use that we didn't include. Luckily, that's easy to do!

First, at Design > Styles, click the Fonts banner to open the options and click IMPORT. Visit the Google Fonts gallery to choose your font.  Be sure take note of the font name.

Back at Typepad, enter the name of the font exactly as it appears at Google Fonts. Click the Import button and Typepad will look for the font. Once the font is found, you'll see the font listed below. Click on the font name to activate it and proceed with applying the font to elements of the design as we previously discussed.

160 fonts is a lot to go through, so we've also got font collections, where we've already pre-assembled fonts that go together for you.  If you like some, but not all of the fonts used in the collection, you can change any element.

To apply a collection to your design, click on the Collections button and select the Fonts option:

Font_collections

Click the collection you'd like to apply and your blog's fonts will be updated with the one you selected.

As you can see, there is quite a bit that you can do with fonts in the Nimble Design Lab!  Be sure to check back in two weeks to see what our next topic in this special series is on!

How to promote your content with Click to Tweet

June 19, 2015

Clicktotweetheader

As a blogger, you already know that your readers are one of your best resources for sharing your content; they regularly click the buttons in your post footers to like your stuff on Facebook, share on Twitter, and pin on Pinterest, helping to spread the word about your blog, and grow your audience.

To make it even easier for your readers to share your content - and even give your older, relevant content a boost - consider adding tweetable links to your blog posts! A tweetable link allows your readers to quickly share your content with a single click, and it's easier than you might think with Click to Tweet!

To get started, just head to Click to Tweet and choose the option for Basic Link or Dynamic Link. To start with Basic (completely free, and it works well for most bloggers), just click Basic Link:

A_basic_link

For Dynamic Links (your first five are free), just sign in with Twitter, authorize the app, and you're ready to go!

So, what's the difference between Dynamic and Basic Links? With Dynamic Links, you can easily view and keep track of the links you've created in the past, and will have access to edit, view stats, and more. Again, users on the Free plan are limited to five Dynamic Links, so if you find them useful, you might want to upgrade to a Premium plan.

For most users, however, Basic Links are all you need, so that's where we'll focus today. Just create your link by adding your text and the link you'd like tweeted, then click Generate New Link. Next, copy the URL, and you're ready to go. Hint: if you go over the 140 character limit, shorten your URL with Bitly (read more about Bitly in our Knowledge Base!):

Create_a_basic_link

Once you've copied your link, sign in to your Typepad account, and in the body of your post, add the text you want readers to tweet. Then, add something like "tweet this," highlight the "tweet this" text and then create a link in your editor to the URL you'd like to link to, pasting in the URL provided by Click To Tweet.

Highlight your link text and click the Insert Link button: Add_a_link

Then, add the link from Click to Tweet!

Link_field

Tip: Use a blockquote and other formatting options to make it stand out, like so (if you're using the Edit HTML tab - with Rich Text, What You See Is What You Get!):

Tweet_this_text

Finish your post and publish it, and your link will look something like this:

Want to grow your audience? Check out our tips on Blogging Best Practices! (Tweet This)

Try it out by clicking the Tweet This link above! You can add as many Tweet This links to your post as you'd like, but keeping it to a minimum is probably a good idea - less is more, after all.

And there you go! Click to Tweet makes it easy for your audience to promote your content!

We hope you enjoyed this handy guide, and found it helpful! Are there other topics like this you'd love to see us cover? Let us know in the comments!

Getting To Know Nimble: Banners

June 17, 2015

Nimble_series

Welcome to Getting to Know Nimble, a special series full of tips and tricks to make our new Design Lab work for you. In this series, we'll take a look at everything the Nimble Design Lab has to offer, what it can do, and how you can utilize its features to make your blog stand out. Check out the rest of the posts in this series here!

Previously in our series about getting to know Nimble, we covered how you can style your Highlight Bar that appears over your post excerpt images and the different options available for the Navigation Bar. Today, we're going to review the options available for the blog banner.

With Nimble, you have two base options for your banner - you can upload an image banner or use the Style page to select options for a text banner. Your blog will look great with either option!

Most folks opt to show an image banner. On the Banner page, you'll see that there are two options for the banner display. You can choose to have the banner span just the width of the blog area or it can span the entire browser width. There are size suggestions for your banner image on the page as well.

Below are examples of how the banner looks when it spans the blog's width versus when it spans the browser's width.

Continue reading "Getting To Know Nimble: Banners" »

Typepad 101: Introduce Yourself to Your Readers

June 10, 2015

We've shared with you in past articles and series how important it can be to forge a connection with your blog's readers. It's not always your content that immediately draws someone in; sometimes it's as simple as an introductory message and image. Encourage readers to give your blog more than a cursory glance by sharing information about yourself. A good introduction provides an engaging, friendly, or interesting sample of who you are, and what you and your blog are about.

In the screenshot below, you'll see a profile image and an introduction at the very top of the sidebar on the right. While the content on the left is designed to engage the visitor's eyes, they're pulled to the image and introduction on the right. You can use this to your advantage to provide the visitor a brief "here's who I am and what I'm about; I use this blog as a platform for..." summation. Consider trying different content by changing it up on occasion, and see if you notice any changes in engagement.

Sidebar Profile Image

The features you'll use are the Profile Photo and Introduction modules. To find them, go to Design > Content. For the Profile Photo module, select About You > Profile Photo (don't forget to first upload a photo to your profile). For the Introduction module, select About You > Introduction.

You'll find that the Profile Photo module provides two sets of options:

  1. Select a size for your photo (e.g. 150, 200, 250, 300 pixels)
  2. Select a style for the photo (e.g. square, circle, rounded corners, rounded with border)

Play with the options until you find the combination that you feel looks best with your blog and style. In the example above, the combination is 250px and circle.

The Introduction module is an open text field that allows you to enter any text you feel is pertinent; in this case, a summary about you and/or your blog. It allows HTML, so you can create paragraphs, add inline CSS, and more. (If you need a brush-up on HTML, why not review our Back to Basics series on HTML!) If you prefer not to use HTML, you can use multiple Introduction modules and arrange them in the order you want them to read via the Content screen.

Adjust the position that the modules have in your sidebar, and you only have to take the next step of saving your changes. That's it! Two simple-to-use features that provide you the opportunity to transition your visitors into readers.

Getting To Know Nimble: Navigation Bar

June 03, 2015

Nimble_series

Welcome to Getting to Know Nimble, a special series full of tips and tricks to make our new Design Lab work for you. In this series, we'll take a look at everything the Nimble Design Lab has to offer, what it can do, and how you can utilize its features to make your blog stand out. Check out the rest of the posts in this series here!

Last time, we learned about styling your Highlight Bar that appears over your post excerpt images.  Today we are going to focus on the Navigation Bar. 

With the Nimble Design Lab, you have more options on how to display your Navigation Bar than other themes.  From displaying text links, Social Media icons, or a slide out menu - we got you covered!

With the Nimble theme, at Design > Style, you can preview any changes before you save them.  The "Navigation" section allows you to select if you want to display text links, icons, or leave it blank. 

You can also give the Navigation Bar background and its links a new color and different font style.  If you do not select a color for your Navigation Bar, the color will default to your blog's background color.

Nav1

A popular request we got was the option to keep the Navigation Bar pinned to the top of the page as you scroll down the blog.  You can enable this by selecting "Yes" for the option "Pin nav bar to top."

If your banner does not include the title of your blog on it, you may want to display your blog's name in the Navigation Bar. You can easily do this by selecting "Yes" for the option "Show blog title in nav."

Nav2

If you choose to display text links instead of icons, the "Pancake" stack menu button on the left will not appear.  This option only appears when you select to have icons displayed.  You will still need to go to Design > Content > Navigation Bar, to enter what links appear in your Navigation.

Nav3

About that "Pancake" button, this is a brand new feature in our Nimble theme.  Instead of displaying your text links in your Navigation Bar, visitors can click this button and your Navigation Bar will slide out from the left.

Nav4

You can change the style of the font in your Navigation Bar by clicking the "Font" menu and select the font for your links.  This will work for text Navigation links or the links that appear in your slider menu when you select the font for your blog title (if displayed).

Nav5Your Navigation Bar is one of the most important elements of your blog so if you utilize this feature, remember to keep it easy and functional for your readers. 

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