Community Connections, Questions, and Answers
January 28, 2009
We're loving using Get Satisfaction as a new way to connect with our community! Get Satisfaction is a space for you to ask questions, get answers, or suggest features to us, but most of all, it's a great forum for you to talk with your fellow TypePad fans. Come say hello!
(To illustrate, here's my own head. Twice. Meta!)
You should include your employees Gravatar on support tickets. I have submitted tickets in the past during a bad day with sentences that I wouldn't have likely communicated in person (sorry...). Having a Gravatar might increase civility.
Posted by: Craig | January 28, 2009 at 05:39 PM
That's a great idea! I've thought about this before, but you've articulated it in a great way. I'll send this to our product team as a feature suggestion.
Thanks for the idea, and for participating.
Now someone else has to comment because my head is on here THREE times.
Posted by: Ginevra | January 28, 2009 at 06:16 PM
haha...it's nice to know you by look-see, Ginerva. I am liking GetSatisfaction too (saw it on a post of yours). I shall try and get it embedded on my site. In the meantime, thanks for all you do :)
Posted by: ThePromoMarketer | January 29, 2009 at 12:38 AM
Really liking the responses and interaction with TypePad staff and fellow users on GetSatisfaction. I hope the TypePad team can take our suggestions into consideration and bring some to fruition quickly! Thanks.
Posted by: Account Deleted | January 29, 2009 at 05:20 AM
oh, I'm SO glad you like it. I like it a lot too. I think having the answers be public and searchable and covered in happy faces is loads of fun.
There's also a cool "Overheard" feature to answer Twitter questions public-style, which is really great too. I love Twitter as a tool, but things can get shuffled in the timeline.
Let me know if you have any other feedback. :)
Posted by: Ginevra | January 29, 2009 at 05:55 PM
thank YOU. It's always nice to hear people appreciating our efforts to make things better. :)
Posted by: Ginevra | January 29, 2009 at 05:57 PM
How do I increase visibility so that my typepad blog can easily be googled ? At the moment when I google my typepad blog (a tasty blog) nothing shows up. I have another blog (fromcoffeewithlove.com) and I already get 12,000 hits a month but with my current blog, I'm getting about 120 a month. Hmmmm !
Help please.
Lameen
Posted by: Lameen | February 02, 2009 at 09:49 AM
Hi Lameen! Our blogging professor Andy Wibbles will be doing a post here soon on Search Engine Optimization. You can google around in the meantime and find some of the basic guidelines. I wish I was more help, but I'm just starting to learn SEO myself. :)
Posted by: Ginevra | February 04, 2009 at 12:45 PM
Hello fellow blogger, I stopped by your site and thought maybe you would like to swap links with me, after adding http://voiceofbragg.com with the title "Blog Till Death" to your site, message me and I will add yours...have a great day
Posted by: Account Deleted | February 08, 2009 at 03:24 PM