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Heads Up: "Logged Out" Issue During Compose

[UPDATE: This issue was fixed on Monday, July 27. Please let us know if you have any issues. Thanks.]

A few TypePad bloggers over the last week have encountered a problem when they are writing a post. The issue occurs when they are asked to log in after they have begun writing a post. When they log in, they lose the content of their post.

We have identified the root cause of the issue and are currently testing a fix. We expect the fix to be released on Monday, July 27.

We want to make sure there no one else has this problem. Here are a few tips, especially if you are going to start a long post:

  • Change your post to "Draft" mode and save frequently while you are composing.
  • Publish your post via email. (For the new TypePad, you can find your blog-via-email address is prominently listed on your blog dashboard.)
  • And as always, use web best practices like logging out of your TypePad account when you are not posting and log in when you are ready to post or comment.

Again, this issue is not widespread, but we want to be extra cautious and provide some suggestions to help you. We know writing posts is the most important experience for your blog.

Thanks to everyone who have provided feedback to help us troubleshoot the issue.

If you have any questions, please open a ticket and ask our TypePad One team.

Comments

Account Deleted

Hi there, I'm trying to view the comments from the Custom Blog Footer post earlier this week as one of you guys left a helpful comment & code on how to add the footer if you used Advanced Templates. But I can't see the comments now, is it just me?

Geu

Hi Shauna, I can see the comments in that post. Can you try again?

Account Deleted

Hi Geu,

It's so weird, I tried on my work computer and home puter on two
different browsers and couldn't see the comments, but now i can. sorry
about all my comments on the entry, i couldn't figure out what was
happening.

thanks for your help,
shauna

On Fri, Jul 24, 2009 at 7:26 PM, TypePad

Account Deleted

Hello guys, i just wanna share you this important matter. I've heard so many cons and pros with regards to typepad features and service. Yet all this concerns are being shared only through everything typepad. I guess it would be more convenient for us typepad users if typepad can provide us a FORUM where in we can interact with each other, make discussions, share our opinions and post our queries.

forum is great because everything is being categorized and for that, it is more organized and appropriate for sharing questions and knowledge.

Also, some typepad users who are knowledgeable about blogging
and about using the typepad features can reach others easily and
might be able to help. By this, we can get answers more faster. Typepad support team is not always online but if we have a forum,
other knowledgeable typepad users all over the world can help others.

I have already suggested this thing to typepad but i think they will not consider my suggestion if im alone so I have created a poll on this matter to hear your sides about this.

Lets cast our votes people, This is for the sake of our community. You can cast your votes at http://homeaffiliate.typepad.com Thank you and more power to us.

Account Deleted

i like your typepad
i can see the comment in the post
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