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Movin’ On Up: TypePad News and Release Notes

This is a big milestone week for TypePad: we have a huge new group of people who are on the All New TypePad. Over the next couple weeks, we’ll be moving people over in groups, and collecting your feedback. If you’re ready to try it now, we encourage you to click the big yellow button and check it out.

LoveIt - Kisha

We’ve had a few questions, so we wanted to address them here.

First, the new TypePad has been out of beta for months, and we’ve been through months of real-world testing. All of the new enhancements mentioned below are for the new TypePad. If you want the new features on a great new application, it’s time to move on up.

Second, we have had a lot of people asking if they can move to the new version. We’ve made it easier to move with the big yellow button.

Big-yellow-button-typepad

And finally, yes, the old application will be retired soon. In order to continue moving forward, we need to focus our energy on one application, one support system, knowledge base article, etc. We’ve already begun moving full steam ahead on cool updates to the new version, and we’re excited about what we have in store. (Want a sneak peek? Check out this week’s beta-only features.)

We’ve heard from some of the early adopters of the new TypePad that the new design took a little bit of getting used to, but after a day or two, the feedback has been overwhelmingly positive. 

LoveIt+Dashboard

We want everyone to have as much time as possible to kick the tires, too. The sooner you move, the longer you’ll have to get comfortable, and to see all the awesome new features we’ve got that you asked for. You’ll still be able to switch back to the old version for a while, but in a few weeks, everyone will be moved over.

Speaking of new features, how about some? While the big stuff is still in beta, we did release some new improvements, thanks to your suggestions and feedback.

Reply to comments via email
Now you have the choice to either reply to your comments and have your reply post as a followup straight to your blog, or to reply to commenters directly via email. We’re still improving how this experience works, but it’s a feature a ton of people asked for, so we’re excited about how it’s shaping up.

Improved comment experience

Comment-form-icons-typepad

Based on some impressive performance on the beta blogs, we have added a few popular social web icons -- TypePad, Facebook, and Twitter -- on the comment forms. We tested this design in beta for a few weeks and saw a dramatic increase in the commenting activity. By encouraging people to sign in and become a “real” person, we have seen a significant increase in comments.

Easier Google Analytics set up
One way to improve your understanding of your readers is by adding sophisticated web analytics services. We’ve integrated Google Analytics, one of the most popular free services. Just tell us your Google Analytics code, and we’ll update all the pages and posts on your blog.

Not fancy, but cool
Did you know we find customer questions in all sorts of places? Twitter, blog posts, Facebook, coffee shops, and family get togethers – everyone’s got questions! We’ve added a few features to our customer support system to help us handle these questions faster and more effectively. We focused on things like improved workflow for our TypePad One team, as well as better tracking when we find issues and questions. The goal: getting your answers faster so you can spend spending more time doing what you love doing.

Thank you
Thanks, as always, for your feedback to help make TypePad the better. In addition to these features, we fixed over 25 customer-specific bugs.

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