You set up your account information when you start your Typepad account, that may have been ages ago. Take a few moments to make sure your account information is up-to-date.
To update your information, click on the Account tab on the top right.
Name and Email Address
Make sure the correct owner's name is on the account. The name shows up when you create a ticket and helps us know who we're speaking with.
Your email address is also your username. Your blog may be a personal blog, make sure it uses an email address you will always have access to. Don't use a company email address in case you change jobs and don't have access to that address anymore. If you are blogging for a company, use a common email address for that company, like [email protected] or [email protected]. This way, if the person who is blogging leaves the company, you can still access the account and get important information.
If you change the email address on the account, we'll send you an email at the new address. This is to verify the email address is valid. Click on the link in the email to verify the change. If you don't click on the link, the change won't be made. Keep in mind, once you update the email address, your username will change too.
Don't give your login information to anyone. If someone needs access to the account to blog, create a junior or guest author account for them.
Only you need to know your password. If at any time you believe your account is compromised in any way, you want to update your password. You can do it here, under the Account tab or if you don't have access to your account, you can use the Forgot Password link from the login page.
Creating a secure password can be hard. It has to be easy for you to remember, but hard for bad guys to guess. Check out our guide Creating a Secure Password: the Do's and Do Not's to get some great ideas on how to create a secure password.
Security Questions are very important for account access. If you ever need help getting access to your account, we'll ask you to answer your security questions. If you don't have your security questions set up or don't know the answer, you'll need your billing information to gain access to your account.
As with your password, you want to make sure your security question answers are something you will think of but bad guys will not. We have a great guide, How To Create Secure Security Questions, to help you come up with great secure question and answer combos.
Language and Timezone
Typepad allows you to pick the language for your account. Select a language that you're most comfortable with. We have a verity of languages for you to choose from. This will make navigating in Typepad easier for those that don't speak English. There will be some areas that have not been translated. If you are having trouble reading areas of Typepad or have questions; you can reach out to us or use Google Translate to decipher the text. This applies to your Typepad account only. You can type in any language for your blog posts.
When scheduling your posts, it is important to make sure your time zone is correct. 3PM Eastern time is very different than 3PM Pacific time. If the time zone is wrong, the post will not publish as scheduled and the wrong time can show at the bottom of your published posts.
Join our Beta Team
We're continually updating and adding new features to Typepad. Once we're done testing something new, we release it to our beta team for real world testing. If you're part of our beta team you can have access to these features before anyone else. You don't have to use a feature if you don't need it. If you do use a feature, please provide your feedback or any issues you have. We can then look into your experience and make further updates. This testing is important to us because everyone uses their account in a unique way. Having you try out these new features helps us test in ways we may not of thought of.
Once you're done updating your Typepad account, take a moment and update other programs you use to blog.